Progressive buying & support

Progressive glasses.
Buying & support.

Compare costs, choose a frame and get help with your progressive glasses. Start with what you need today.

Start here

What do you need help with?

Choose the task you want to do today.

See lens package prices, what is included and how to plan the cost of a full pair.

Compare frame sizes and styles. Check the fit and lens options before you order.

Have your prescription ready. Check measurements, lens choices and your final total.

Share a frame you like, your usual frame size and what you need your glasses to do.

Before you buy

Have these details ready before choosing your lenses.

1
Your prescription
- Your current glasses prescription.
- Your ADD power for near vision.
Understand your prescription
2
Your measurements
- Your PD: the distance between your pupils.
- The size of a frame that fits you well.
- Ask how fitting height will be checked in your chosen frame.
Lens height and fitting height are different measurements.
Check frame measurements
3
Your daily needs
- Everyday wear, desk work or time outdoors?
- Your first pair of progressives, or a replacement?
- Any task that feels difficult with your current pair.
Compare lens options and costs

A few places to start

Start with the shape you like. Compare the measurements with a pair that fits you well, then check the progressive lens options on the product page.

Black

Irregular frame

Tortoiseshell

Butterfly frame

Brown

Rectangle frame

Frame prices and lens prices are separate. Confirm the selected color, measurements, lens options and full total on the product page.

After you order

Your question	What to check or share	Your next step
Where is my order?	Have your order details ready to look up the latest tracking update.	Track your order
How long will delivery take?	Check the shipping methods and estimated times. Available options depend on your destination.	View shipping details
My new pair feels unclear or uncomfortable.	Share your order number, when your glasses arrived and which tasks feel difficult.	Contact support
Can I return or exchange my glasses?	Check the time limits, refund terms and return steps before sending your glasses back.	View return & refund terms