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FAQ

How much do glasses cost in Canada?

The price varies a lot depending on the frames, lenses, and the store. Luckily, at Lakoh, we offer affordable options for all budgets, starting at just $3.99 for frames!

Where can I buy glasses in Canada?

When buying prescription glasses online, Lakoh can save you hundreds of dollars. We offer a variety of styles and lens options at affordable prices without compromising on quality! Plus, we provide a 365-day warranty and a 30-day free return policy.

How long does it take to receive my glasses after ordering?

Standard shipping takes 14-21 days, while expedited shipping takes 10-16 days, and express shipping takes 7-14 days.

What if I'm not satisfied with the glasses I receive?

We offer a 365-day warranty and a 30-day free return policy.

How do I know if the glasses will fit me properly?

We provide detailed measurements for each frame, including width, bridge size, and temple length. Additionally, you can upload a photo to virtually try on glasses and see how they look on your face.

Are the lenses scratch-resistant?

Yes, our lenses come with a scratch-resistant coating to ensure durability and clarity of vision.

Can I get prescription lenses for these frames?

Absolutely! You can easily add your prescription details during the ordering process, and we'll craft custom lenses tailored to your needs.

Do you offer blue light filtering lenses?

Yes, we offer lenses with blue light filtering technology to reduce eye strain from digital screens.

Can I track my order?

Yes, we provide tracking information for all orders so you can monitor the progress of your delivery.

Are your glasses covered by a warranty?

Yes, all of our frames come with a one-year warranty against manufacturing defects.

Do you offer any discounts for multiple pairs of glasses?

Yes, we often have promotions for multiple pairs or bundle deals. Check our website or sign up for our newsletter to stay updated on the latest offers.

Can I order just frames without prescription lenses?

Yes, you can order frames without prescription lenses if you prefer to use your own lenses or if you're purchasing non-prescription fashion glasses.

Are your frames adjustable if they don't fit perfectly out of the box?

Yes, most of our frames are made with adjustable nose pads and temple tips for a customizable fit.

What are the different types of lenses available?
  • Answer: We offer a variety of lenses, including single vision, bifocal, progressive, and specialized lenses like blue light-blocking and photochromic lenses. Each type serves different visual needs, so it's essential to choose the one that best suits your requirements.
Do you offer prescription lenses?
  • Answer: Yes, we offer prescription lenses. During the ordering process, you can input your prescription details, and our opticians will craft lenses tailored to your vision needs.
What is the difference between polarized and non-polarized lenses?

Polarized lenses reduce glare and provide clearer vision, especially in bright sunlight or around water. Non-polarized lenses, while still providing UV protection, do not eliminate glare as effectively.

How do I select the right frame shape for my face?

Different face shapes suit different frame styles. Oval faces typically suit most frame shapes, while round faces may benefit from angular frames to add definition. Our website offers a guide to help you determine your face shape and choose suitable frames.

What are blue light-blocking lenses, and do I need them?

Blue light-blocking lenses filter out harmful blue light emitted by digital screens, reducing eye strain and improving sleep quality. They're beneficial for anyone who spends extended periods in front of screens, especially in the evening.

Can I order glasses without a prescription?

Yes, you can order non-prescription glasses for fashion or as a spare pair. Simply select the "non-prescription" option when customizing your glasses.

How do I know if the glasses suit my face shape?

We provide guidelines on our website to help you choose frames that complement your face shape, and our virtual try-on feature lets you see how different styles look on your face.

Are your glasses made from sustainable materials?

We offer frames made from eco-friendly materials such as recycled plastics.

Are your lenses thin enough for high prescriptions?

We offer high-index lenses that are thinner and lighter, ideal for high prescriptions to reduce lens thickness and weight.

Do I need a prescription to buy glasses online from LAKOH?

Yes, a valid eye prescription is required to ensure your glasses meet your specific vision needs.

Can I use my old prescription to buy glasses online?

Generally, yes, as long as your prescription is recent (within the past two years for adults and one year for children). However, an eye exam is recommended for the most accurate vision correction.

What if I don't have my pupillary distance (PD) measurement?

No worries! LAKOH offers a guide to self-measure your PD at home, or you can request it from your eye doctor.

Are there any limitations on lens types available online?

LAKOH offers a wide variety of lenses, including single vision, bifocal, progressive, blue light blocking, and transitions. If you have a complex prescription, consult our opticians for recommendations.

How do I know which frame size and style are right for me?

LAKOH provides virtual try-on tools and detailed frame measurements to help you choose the perfect fit.

What materials are your glasses made from?

LAKOH offers frames in various materials like acetate, TR90 (a lightweight and durable plastic), and metal. The material description is available on each product page.

Are anti-reflective coatings important?

Highly recommended! Anti-reflective coatings reduce glare, improve clarity, and make your glasses look sleeker.

What are blue light blocking lenses?

These lenses help filter blue light emitted from digital devices, potentially reducing eye strain and fatigue.

Is online eye health information reliable?

Online information can be helpful, but it's not a substitute for a professional eye exam.

Where can I learn more about eye care and glasses?

LAKOH's website has a resource section with informative articles on eye health and glasses. Reliable sources include the Canadian Association of Optometrists (https://opto.ca/) website.

Remember, LAKOH's opticians are here to help! Feel free to reach out with any questions you may have. Happy shopping!